Shipping Policy

At BAPE Hoodie Store, we aim to provide a smooth, reliable, and transparent shipping experience for all customers. This Shipping Policy explains our order processing times, shipping methods, delivery estimates, shipping costs, tracking information, and other important details related to your purchase. By placing an order through our website, you acknowledge and agree to the shipping terms mentioned in this policy.

Order Processing Time

Once your order is successfully placed, our team begins preparing your items for shipment. We carefully process each order to ensure that products are checked, packaged, and ready for delivery.

Orders are generally processed within 1–3 business days after payment confirmation. During high-demand periods, holidays, promotional campaigns, or new collection launches, processing times may take slightly longer due to increased order volume. You will receive an order confirmation after completing your purchase and shipping confirmation once your order has been dispatched.

Standard Shipping Information

We provide standard shipping for customer orders. Our goal is to deliver your products safely while maintaining a reliable shipping process.

Shipping Method: Standard Shipping
Estimated Delivery Time: 15–18 business days
Shipping Cost: $19.99

Delivery times are estimated and may vary depending on the destination, shipping carrier performance, customs procedures, weather conditions, and other external factors. Please note that weekends and public holidays may not be included in estimated delivery times.

Shipping Confirmation and Tracking

After your order has been shipped, you will receive a shipping confirmation message containing available tracking details. Tracking information allows you to monitor the progress of your order from shipment until delivery.

Please allow a short period after shipment for tracking information to become active. In some cases, tracking updates may take several days to appear depending on the shipping carrier. If you have not received tracking information or need assistance with your order status, please contact our customer support team.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information during checkout. If incorrect information is provided, please contact us immediately. We will try our best to update your shipping details before the order is processed. Once an order has been shipped, we may not be able to change the delivery address. BAPE Hoodie Store is not responsible for delays, failed deliveries, or lost packages caused by incorrect customer-provided shipping information.

Before completing your purchase, please carefully review:

  • Full name
  • Complete shipping address
  • City and state/province
  • Postal or ZIP code
  • Phone number
  • Email address

International Shipping

We may provide shipping services to customers in different countries and regions. International orders may be subject to customs inspections, import regulations, taxes, duties, or additional charges depending on the destination country.

Any customs fees, import duties, or local charges required by your country are the responsibility of the customer. Customs processing times are controlled by local authorities and may affect the final delivery timeframe.

Delivery Delays

While we work with reliable shipping partners, some delays may occur due to circumstances outside our control.

Possible causes of delays may include:

  • Customs clearance procedures
  • Weather conditions
  • Shipping carrier delays
  • Public holidays
  • Incorrect delivery information
  • High shipping volumes
  • Unexpected transportation issues

If your order takes longer than the estimated delivery timeframe, please contact us. Our team will assist you in checking the latest shipment information.

Lost, Missing, or Stolen Packages

Once an order has been shipped, customers should use the provided tracking information to monitor delivery progress. If tracking shows that your package has been delivered but you have not received it, please:

  • Check your delivery area and surrounding locations.
  • Ask household members or neighbors if they accepted the package.
  • Contact the shipping carrier for additional information.

If you still cannot locate your package, please contact our customer support team, and we will assist you with the next steps.

Damaged or Incorrect Orders

We take care to ensure that all orders are properly packaged before shipment. If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible with:

  • Your order number
  • Photos of the item and packaging
  • A description of the issue

Our team will review your request and work toward an appropriate solution.

Order Changes and Cancellations

If you need to change your shipping information or cancel an order, please contact us as quickly as possible after placing your order. Once an order has entered the processing or shipping stage, changes or cancellations may not be possible.

Contact Us

If you have any questions about shipping, delivery times, tracking information, or your order status, please contact our support team.

Website: https://bapehoodiestore.us/

Email: [[email protected]]